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Could an app improve child support communications?

Once a Massachusetts family has gone through divorce proceedings, the parents will transition into a new relationship with one another. Now that the romantic relationship has ended, they will take on new roles as co-parents. Part of that process involves taking care of the financial needs of their shared children, which is usually accomplished through the exchange of child support payments.

Child support is a common area of contention between divorced parents. Often, the parent who is required to pay child support feels that he or she is paying more than necessary. The other parent may feel resentful at the implication that child support is not being used for the proper purpose. A new app aims to reduce these and other tensions related to child support.

Known as Support Pay, the app is a souped-up version of the spreadsheet. Payments can be tracked, expenses documented and communications shared between both parties. For example, the app allows parents who receive child support to upload receipts, invoices and other documentation related to the expenses for each child. Having that information in black-and-white helps demonstrate to the other parent the child support is indeed being put to use for the needs of shared children.

For those in Massachusetts who struggle with unpaid child support, Support Pay can also be of assistance. The app tracks any and all child support payments, providing a clear record of when each payment was received as well as any communications between parties. If the matter ends up returning to court, having that documentation can make a world of difference in the outcome.

Source: pymnts.com, "SupportPay Makes Divorce A Little Easier", Dec. 13, 2016

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